Are we looking at the right evidence to understand person-centred care?

Person-centred care has a strong presence in the general health care agenda at the moment, and rightly so, in my opinion.   As a way of designing, organising and delivering care, it is radically different from a traditional healthcare model, which often involves long established hierarchies and a power imbalance between those providing and those receiving care.

When it comes to person-centred care, do we need measurement or feedback? Part 2

Last week I wrote a blog sharing my thoughts on the problematic nature of measuring the person-centredness of our health services. In our collective efforts to improve care quality, we need to be able not only to overcome the technical challenges of designing measures, but also the usual challenges associated with implementing a new system into routine practice.