Potential benefit to stakeholders

Shared decision making benefits patients, health professionals and teams, healthcare organisations/partnerships and commissioners.



For patients the benefits include:

  • less jargon and confusion
  • provides structure for consultation with healthcare professionals
  • more involvement in consultations with clinicians
  • more satisfying consultations
  • written/explained options to take away and reflect on
  • recognition of personal values and preferences
  • increased understanding of risks, benefits and consequences of screening and treatment options
  • improved health education and knowledge
  • better informed about decisions and choices
  • increased comfort and confidence in decisions and treatment
  •  improved experience of care
  • enhanced self-efficacy
  • better adherence to, and benefits from, treatment
  • informed decisions consistent with personal values

For clinical teams and health professionals the benefits include:

  • provides structure for consultation
  • decision support provides ready access to relevant information at the right time
  • more satisfying consultations and more satisfied patients
  • patients better informed about decisions and choices
  • patients more comfortable with decisions and treatment plans
  • improved patient adherence to treatment/medication
  • helps teams consider their joint philosophy and approach to patient care and involvement
  • improved communication, counselling and consultation skills
  • better use of clinical skills
  • personal/professional development
  • improved quality of care (effectiveness, safety, experience).

For healthcare organisations / partnerships the benefits include:

  • brings focus on what is important to patients
  • more standardised and better quality patient information and decision support  
  • effective implementation of evidence-based practice
  • increased consistency of clinical approaches within teams
  • skilled clinicians using their time more effectively
  • greater patient involvement in treatment decisions
  • more sophisticated role for patient and public engagement
  • development of measures and reporting on patient experience
  • improved patient adherence to treatment/medication
  • increased patient satisfaction
  • potential reduction in complaints and litigation
  • better outcomes
  • improved quality of care (effectiveness, safety, experience).

For commissioners the benefits include:

  • care more reflective of patient preferences and desired outcomes at both an individual and population level
  • more cost-effective use of limited resources, as services provide the treatment people want and there is increased adherence to treatment regimes
  • reduction in unwarranted variation in rates of intervention

All resources on shared decision making