Pharmacy professionals use shared decision making approaches to help patients better understand their medicines

Date Reviewed:


This case study describes how the team in Newcastle working on the Health Foundation’s MAGIC programme to implement shared decision making worked with pharmacy staff to incorporate shared decision making approaches into their service.

Newcastle Upon Tyne Hospitals NHS Trust Pharmacy Directorate has achieved a number of successes in incorporating shared decision making into their routine work, including

  • Incorporation of shared decision making into patient information about medicines 
  • Formalising processes for offering choice of anticoagulant in atrial fibrillation 
  • Shared decision making is incorporated into Pharmacist-led clinics for anticoagulation monitoring and bisphosphonate review 
  • ‘Tell me 3 things about your medicines’ awareness campaign appears in waiting areas

Work with one GP Practice using decision support materials to help patients to consider the value to them personally of prescribed medication and therefore whether to continue also led to a substantial fall in pescriptions of quinine for nocturnal leg cramps.

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