When delivering treatment is not enough


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This article explains the concept of ‘patient activation’, which is a way of describing the level of skills, knowledge and confidence a person has in managing their health, which in turn have an impact on their health outcomes and the cost of their care.  

The article notes that patients with low levels of activation often struggle to take an active role in their care and staying healthy, and are not as good at seeking help when they need it, or in following a doctor’s advice.  It explains that by using different skills and approaches, health professionals are able to increase people's activation and ability to manage their own health.  Additionally, by understanding where a patient is in terms of their knowledge, skills and confidence, health professionals can provide support at a level at which they are likely to benefit.

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