This discussion paper briefly describes how communication skills are a core competency for peer supporters that engage patients in managing their long term conditions. It describes the different communication skills that are particularly important in this context and approaches to developing them.
This article summarises findings from a recent study of a telehealth programme published in Health Affairs, which found that Type 1 and Type 2 diabetics both improved their disease management and reduced healthcare spending after receiving text reminders to watch their blood sugar and other aspects of the disease. The lead author argues that daily engagement with providers through smartphones can keep people on track with their self-management and help to build behavioural changes.
Different models to mobilize peer support to improve diabetes self-management and clinical outcomes: evidence, logistics, evaluation considerations and needs for future research
This background paper makes the case that peer support programmes are a promising approach to enhance social and emotional support, assist patients in daily management and living with diabetes and promote linkages to clinical care.