This series of booklets summarises evidence from 779 systematic reviews on ways to make person-centred care happen. The booklets cover: self-management support; shared decision making; enhancing experience of healthcare; improving information and understanding; and promoting prevention.
People with multiple health and social care needs often receive a very fragmented service, resulting in less than optimal care experiences, outcomes and costs. This report presents the findings from a two-year research project to understand the key components of effective strategies employed by studying five UK-based programmes to deliver co-ordinated care for people with long-term and complex needs.
This article argues that person-centred care is a multi-stage process and that caregivers, particularly for older people, need to be integrated into every stage.
This paper reviews the case for change in the English health and care system and considers how to move towards a ‘whole person care’ approach. It sets out broad themes on creating a health and care system that is fit for the future, including the importance of coordinating care around individuals over and above integrating structures, and how this can be achieved.
This evidence scan describes approaches to measuring patient and carer experiences of healthcare based on evidence from 328 empirical studies. It describes a range of approaches, their benefits and limitations.