This hour-long webinar, hosted by Adrian Sieff, Assistant Director at the Health Foundation, provides an excellent introduction to how to understand and implement shared decision making and self-management support into mainstream health care services. It includes presentations by Nahid Ahmad and Holly Krelle from ICF International.
This two minute animation provides a quick overview of person-centred care, setting out the key elements of person-centred care as beingcare that is personalised, co-ordinated enabling and underpinned by dignity, compassion and respect. It describes person-centred care as important bevcause there is evidence that improves health outcomes, care quality and patient satisfaction as well as enhancing staff satisfaction.
In this brief two-minute video patients and health professionals talk about from projects that the Health Foundation has funded give their views on how a person-centred approach can improve the quality of care in mental health services.
How staff from Sheffield Teaching Hospitals NHS Foundation Trust have changed how they work to make their service more person-centred
In this brief two and a half minute video, staff working in the Falls Clinic at Sheffield Teaching Hospitals NHS Foundation Trust describe how they combined data and patient experience to improve their service. This included creating a virtual patient called 'Evie' to understand how the multi-disciplinary team could develop a more integrated approach built around the patient and improving patient experience of the service.
In this nine minute video, Dr Alf Collins builds on his experience in clinical practice to discuss the approaches needed to measure what matters to individual patients as opposed to measures for resource allocation, system quality or accountability. This presentation was given at the Health Foundation's improvement science event in January 2014: Measuring what matters most at the front line of healthcare.
In this 16 minute video, Anya de Iongh, who lives with several long term health conditions, speaks about how person-centred care and its different elements including integrated care, shared decision making, care planning, and self-management support, are experienced by patients and their impact on people's experience of services and their health.