The Personalised care and support planning handbook is aimed at commissioners and care practitioners(i.e. not just health and care professionals, but also othe rnon-clinical and volunteer roles), and is intended to set out what personalised care and support planning is, and how to deliver it.
These web pages describe a project in Nottingham that recruited, trained and supported peer workers with the aim of promoting recovery-focused practice, improving the experience of service users and improving outcomes.
This poster describes work in Newham to evaluate if and how web-based consultations can deliver more effective and efficient care for people with diabetes, whilst improving patient experience.
Adapated for use in the UK, this tool is designed to enable primary care teams to assess how well they are supporting people with long term conditions to self-manage and to identify actions they can take to further support this.
This change package was adapted from the smoking cessation intervention literature. It uses the 5 A’s – Assess, Advise, Agree, Assist, Arrange – to assist clinicians and others in guiding patients and families that are coping with chronic conditions to develop goals and action plans for behaviour change. The model contains suggestions for change in one-on-one encounters, at the clinical practice team level, and at the level of community policy.