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Self-management support


All people with long term conditions and their carers make decisions, take actions and manage a broad range of factors that contribute to their health and wellbeing on a day-to-day basis.  In fact, the vast majority of the time, it is they who are managing their health and wellbeing and not an individual health professional or service.  

Helping measure person-centred care

This rapid review summarises research about measuring the extent to which care is person-centred.  It signposts research about commonly used approaches and tools to help measure person-centred care. It aims to showcase the many tools available and includes a spreadsheet listing 160 of the most commonly researched measurement tools.

Safer Clinical Systems

The approach to patient safety in healthcare is reactive.  We still do not have a culture that understands human behaviour and it very often seeks to identify and blame individuals.  The Safer Clinical Systems approach takes learning from other safety critical industries to develop a proactive approach to risk assessment.   

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Spotlight on culture and leadership


Nurturing a safety culture is essential to reduce harm in an organisation.  The importance of a just culture is illustrated in “Annie’s story” and ‘How can leaders influence a safety culture?’  An engaged style of leadership is required to influence a safety culture.  This is discussed in the King’s Fund document ‘Together we can’ and ‘Leadership defines culture in healthcare’.  A tool that can be used to assess a safety culture is the Manchester Patient Safety Framework.  


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